Personal Data Processing Policy
Thank you for your interest in a career with the L’Occitane Group. The purpose of this personal data processing policy (“Policy”) is to inform you, as a candidate for a position within the L’Occitane Group, about how L’Occitane (“L’Occitane,” “we,” “us,” “our”) collects and processes your personal data. “Personal Data” means any information that allows you to be identified, directly or indirectly, collected by or provided to L’Occitane.
Please read this Personal Data Policy carefully when using our Careers website. It describes the categories of Personal Data collected and explains how we process and protect your Personal Data, as well as your rights in this regard.
1. Categories of Personal Data that may be processed
To tailor our communications, and in particular information related to one or more job offers from L’Occitane and/or our subsidiaries, we may ask you to provide personal information. Depending on the opportunities you select, you will be asked to provide mandatory and optional information.
We may collect personal information about you when you:
- Visit our website;
- Create an account on our website;
- Set up an alert, send us an unsolicited application, or apply for a job within our Group;
- Contact us, for example, when you send us emails or use the contact form;
- You have given your consent to third parties, such as recruitment agencies, career advisors, or social networks (LinkedIn, etc.), to send us personal information about you. If you choose to interact with us via a social media platform or other third-party services, we may process the information you provide to us through that platform;
- Or as part of managing and evaluating your application.
The personal data that may be processed by L’Occitane for the purposes listed in paragraph 2 below may include:
- Data relating to your identity (surname, first name(s), address, date and place of birth, nationality, gender, telephone number, email address, etc.);
- Your photograph, if provided voluntarily (i.e., included in your CV);
- Data relating to your professional experience (profile, information on previous employers, duration of your previous employment, job responsibilities, and project work), as well as contact details. Please note that if you provide details about references, you consent to us contacting the relevant previous employers, in addition to your current employer.
- Data relating to your education (degrees, certificates, internships, specialized training);
- Languages spoken;
- If applicable, whether you hold a work permit and/or reside in the European Economic Area (EEA);
- Technical data related to your browsing on our website, such as your IP address or information about your device;
- Any other personal data you provide as part of your application;
- Data relating to digital or psychometric tests or assessments (for example, via recruitment platforms or professional social network accounts) when this information is made available;
- Data collected using digital tests or assessments carried out by L’Occitane for the purpose of evaluating your application, particularly regarding your personality, needs, and motivations in relation to the positions concerned and your career;
- Any other personal data (other than that mentioned above) that requires processing in accordance with applicable laws.
If you do not wish for some of this personal data to be collected and processed in the manner described in this Policy, we may not be able to respond to some of your requests.
2. Purposes and Legal Basis for Processing Your Personal Data
The purposes for processing your Personal Data are as follows:
- Register your application for a position within our Group
- Manage your application and the recruitment activities necessary to respond to your request or for the purposes of our legitimate interest in evaluating your application for potential recruitment
- Process your requests and inquiries
- Send service-related information, such as job alerts, based on your selection and preferences, as well as administrative messages such as password change requests, etc.
- In the context of security measures for our recruitment platform
- For website administration and service quality improvement. This processing is necessary for the legitimate interest described above.
We do not base hiring decisions solely on the automated processing of your personal data. "Automated decision" refers to a decision concerning an individual that is based solely on the automated processing of personal data and that may have legal effects concerning them or significantly impact them. Specifically, when assessing your personality, needs, and qualities in relation to a position or managing your career using our dedicated solutions, a member of the HR team will be involved in conducting this assessment, interpreting the results, and formulating any potential recommendations.
If such an automated decision-making process were to be implemented, it would only be for the strict purposes of entering into or performing a contract, within the framework of specific legal provisions, or your explicit prior consent would be required. You would always have the option of requesting a review of this decision by a member of our team.
3. Disclosure of your Personal Data and potential transfers
The Human Resources department and job managers will have access to your Personal Data strictly for the purposes described above. As a member of an international group operating in numerous countries, we may disclose your Personal Data to other companies within the L’Occitane Group, if necessary for the purposes mentioned above.
It may also be shared with relevant service providers chosen for their expertise and reliability, acting on our behalf and under our instructions, to use your personal information only when necessary to provide services on our behalf (hosting, recruitment services, research analysis, etc.), in accordance with this Policy, or to comply with certain legal requirements.
Some of these affiliated companies and service providers may be located outside the European Economic Area. If your information is transferred to countries that do not have adequate measures in place to protect your personal data, we will ensure either:
- that we enter into appropriate data transfer agreements that comply with the standard contractual clauses established by the European Commission, or
- that these transfers and the third parties involved comply with appropriate safeguards. In particular, in the case of data transfers to the United States, we will adhere to the Privacy Shield Framework regarding the collection, use, and storage of personal information transferred from the European Union to the United States.
You can obtain more information about these safeguards by contacting us by email or mail at the addresses provided in the "Contact Us" section below.
Please note that your use of other websites, such as job sites or professional social networks (LinkedIn®, etc.), is governed exclusively by the terms and conditions of those third-party sites. Please read the terms and conditions of use of these sites carefully.
4. Our Policy Regarding the Protection of Minors' Personal Data
Our website and this platform are not intended for minors, and we do not knowingly collect or process the personal information of minors.
5. Cookies
For more information on the use of cookies and other tracking technologies on our website, please consult our Cookie Policy.
6. Duration of Processing and Retention of Your Personal Data
We will only retain your personal data for as long as necessary for the purposes stated in this Policy and in accordance with applicable legal provisions.
If your application is unsuccessful, your personal data will be kept for a period of two years from the last contact with you, unless you object and request the deletion of your personal data (see section 8 – your rights & requests for deletion of personal data).
If we do not receive any action from you, your personal data will be permanently deleted from our systems. This action is irreversible and permanently excludes your file from any statistical analysis to which you may have been subjected.
If your application is successful, your data will be retained for the duration of your employment contract and in accordance with applicable regulations.
Data relating to identity documents issued prior to employment may be retained for one year to facilitate legitimate access and rectification or portability, and three years for personal requests.
When necessary to establish a legal or contractual right, or to comply with legal obligations, your personal data may be archived in accordance with applicable laws.
7. Security
We are committed to implementing appropriate technical and organizational measures to protect your Personal Data against accidental or unintentional destruction, accidental loss, alteration, and any unauthorized disclosure, access, or use.
8. Your Rights & Request to Delete Personal Data
You can change your preferences at any time, including unsubscribing from alerts in your candidate account.
In accordance with applicable law, you have the right to access, modify, delete, or transfer your personal data, as well as the right to object to and restrict its processing.
To exercise these rights or if you have any questions regarding the processing of your personal data, please send your request directly to the Data Protection Officer at the following email address: dpo@loccitane.com. Requests to delete your candidate account and the associated personal data must be sent directly to our Data Protection Officer, using the email address above, to ensure that appropriate measures are taken in response to your request.
In accordance with applicable laws, we may ask you to confirm your identity (requests for specific information about your contact details and applications based on personalized questions or through requests for documents verifying your identity, in order to guarantee the protection of your personal data).
We will then inform you of the actions taken as soon as possible and within a maximum of one month following your request, unless the request is unfounded or excessive.
In accordance with applicable regulations, you may also lodge a complaint with the competent data protection authority.
9. Contact Us
Please see the contact details below for any questions or requests relating to the above terms and conditions:
L’OCCITANE Limited
HUMAN RESOURCES DEPARTMENT
Capital House, 25 Chapel Street
London, NW1 5DH
United Kingdom
